# FBUpdater Troubleshooting If you're having trouble with updating the firmware on your fightboard, here are some troubleshooting steps you can try to get it working. ## Unplug console adapter If you have an adapter plugged in, remove it. You need the Fightboard to be plugged directly into the computer. ## Verify functionality Go to a site like [gamepadviewer](https://gamepadviewer.com/?p=1&s=5) to verify that the Fightboard is actually functional. If not, try a different USB cable. ## Verify bootloader mode You need to double-press the reset button and can verify that the Fightboard is in bootloader mode by the pulsing red LED. This can be hard to see on a black model, but you should still be able to see the faint glow through the reset hole. ## Run script while in bootloader mode The Fightboard will only stay in bootloader mode for around 8 seconds, so you should run the script as soon as possible after entering bootloader mode. ## Reboot your computer Sometimes you can have issues with your USB ports that cause problems, so try rebooting if everything seems right and it's still not working. ## Try a different USB port (especially if using a hub) USB hubs can cause USB issues as unpowered hubs split the current of the USB port between multiple devices. Plug directly into a USB port on the machine and try a port on the other side if you're using a laptop.